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Privacy Policy

ABC GOURMET is committed to protecting the privacy of its users and customers. This privacy policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Effective date: September 2025

1. Data Controller

ABC GOURMET
Represented by Magali CAIGNEC
Email: contact@abcgourmet.fr
Phone: +33 6 85 05 73 11

2. Data Collected

We only collect data necessary to respond to your requests:

Via the contact form:

  • First and last name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Your request message

Technical data (automatic):

  • Pages visited and visit duration
  • Country/region of connection
  • Device type (computer, mobile, tablet)
  • Traffic source (how you arrived on our site)

🍃 Important: We use NO tracking cookies. Our traffic analysis is performed via Cloudflare Web Analytics, which fully respects your privacy without collecting identifiable personal data.

3. Purpose of Processing

Your data is used exclusively to:

  • Respond to your contact and quote requests
  • Send you requested information about our services
  • Ensure commercial follow-up of our services
  • Improve our website and services
  • Comply with our legal and tax obligations

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent: when sending the contact form
  • Legitimate interest: to respond to your business requests
  • Contract performance: in the context of our services
  • Legal obligations: retention of accounting data

5. Data Retention Period

  • Contact data: 3 years after last contact
  • Customer data: duration of business relationship + 3 years
  • Accounting documents: 10 years (legal obligation)
  • Technical data: 30 days maximum

6. Data Recipients

Your data is NEVER sold or shared for marketing purposes.

Only have access to your data:

  • Authorized members of ABC GOURMET
  • Our technical providers (hosting, email) under confidentiality agreement
  • Legal authorities if required by law

7. Your Rights (GDPR)

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct your data
  • Right to erasure: delete your data
  • Right to restriction: limit processing
  • Right to portability: retrieve your data
  • Right to object: oppose processing
  • Right to withdraw consent: at any time

To exercise your rights, contact us at: contact@abcgourmet.fr

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Secure hosting with Cloudflare (ISO 27001 certified)
  • Encrypted HTTPS connection throughout the site
  • Restricted access to personal data
  • Regular system updates
  • No storage of sensitive data (credit cards, etc.)

9. Cookies and Tracking

🌿 Privacy-Respecting Website

Our site uses NO tracking or advertising cookies.

  • ✅ No Google Analytics
  • ✅ No advertising cookies
  • ✅ No user profiling
  • ✅ No cookie banner needed

We only use Cloudflare Web Analytics which collects no personal data and fully respects your privacy.

10. Modifications

ABC GOURMET reserves the right to modify this privacy policy at any time. Modifications take effect upon publication on this page.

We encourage you to regularly consult this page to stay informed of our data protection practices.

11. Contact

For any questions regarding this privacy policy or your personal data:

Data Protection Officer
Magali CAIGNEC
Email: contact@abcgourmet.fr
Phone: +33 6 85 05 73 11

Last updated: September 2025